John Richards
GBI eat healthy following recipes and… I eat healthy following recipes and healthy way to exercise Day week challenge I alway how 3 tire building. With 3 lots of stairs. 2 or 3 I run or walk Also walk outside. I also take my dog for walk and go gym and swimming
Dee W
GBQuick and Easy Cancellation of Subscription Wanted to cancel my subscription; not because there was anything wrong with the plan, but due to my lack of commitment to following it. Entered into chat, via the webpage and the plan was cancelled there and then by a helpful customer service rep.
Mehimself
GBRequested a refund for an auto renewal Requested a refund for an auto renewal, I cancelled the renewal on the same day it arrived but they declined to refund and so I have escalated to my bank. some of the products they recommend are difficult to source and because of this its impractical. I'd expect a genuinely reputable company to refund if a service was cancelled at the inception and if you explained that the renewal was not wanted - draw your own conclusion from this response from the "Customer Success Team : "We want to confirm that: Your subscription has been canceled, so there will be no additional charges and you will not be billed again. As your subscription had already been renewed, unfortunately, we cannot issue a refund at this time. You can reactivate your Eative account anytime, we’d be very happy to help you enhance your healthy lifestyle! If you have any further questions, please do not hesitate to contact us! Best regards, Gemma You'll find our Terms of Service below for your reference. Eative Customer Success Team
Vicki Johns
GBI wrote previously about this product… I wrote previously about this product that I was charged for another year and tried to get a refund. I wrote them several times and now that I wrote a review they responded to the review to write them. Why??? I’ve written them so many times and all they can say is “ no refund”. I hope everyone stays away from this scammer!!
Ian McGrath
GBDisgraceful Company I bought a one month plan for £12, but wthat became £17 without my knowledge until after payment and they put me on a recurring plan. I only found this out by being suspicious and checking My Subscription. Quite disgraceful. The Live Chat said “all our plans are recurring” then they should say that. I said I would be referring them toTrading Standards and writing to TrustPilot. They promised to refund my subscription. Will come back here to repot on progress.