Takes too long. The whole process takes too long. There is no loaner iPad to borrow. My kid had no iPad for 3 weeks for the school. Fix and support was good.

They’re fast and customer service is… They’re fast and customer service is awesome and knowledgeable

Return shipping needs to be more… Return shipping needs to be more secure. Other than that I am pleased with the service.

I seem to have quite a few claims in… I seem to have quite a few claims in the last month. Always so quick to get back with mailing labels, etc.. Thanks

Their website has been taken down and… Their website has been taken down and they do not answer when I call.