Takes too long. The whole process takes too long. There is no loaner iPad to borrow. My kid had no iPad for 3 weeks for the school. Fix and support was good.

The claim submission experience is much… The claim submission experience is much better, but we are still sometimes getting iPads sent to us that do not belong to the district. I will be sending them back with the next set of claims. Thanks.

Great website good prices great… Great website good prices great coverage on all iphones

Return shipping needs to be more… Return shipping needs to be more secure. Other than that I am pleased with the service.

Very professional and responsible… Very professional and responsible company. They did as good job on fixing my computer.