The phone did not work when I brought… The phone did not work when I brought to the cellphone store. Not compatible with the US Cellular network. Hence the low rating. It would have been a 1 star rating except.....Smarter Phone issued me a full refund after I shipped the product back to them. So their customer service gets a 5 star rating for standing behind their product. On the whole, 3 stars. I am going to buy my next phone from the cell phone company.

I bought my phone 7 months ago it's… I bought my phone 7 months ago it's still ok so far so good I'll buy my 2nd phone and fast delivery on time like it

Cannot trust this company. Terrible business. They stole my money! I purchased a refurbished phone from their website. It stated free returns. Upon receiving the phone I decided we no longer wanted it. I followed the instructions to return it. I never got a refund. When I contacted them again I was told to log into the customer portal, there is none. I contacted them again and they never responded so they now have the phone and my $200! I would NEVER recommend them. They are a very dishonest company

So far so good So far so good! I’m pleased with the phone and the price was very reasonable when compared with what my sister paid for hers and They were the same phone.

The phone I ordered came with fast… The phone I ordered came with fast shipping, was exactly what I ordered but the phone did not work properly. The GPS location did not work at all and the phone kept saying no service. I have sent 10 emails about this problem and the website has been saying down for scheduled maintenance for almost 2 weeks and haven't once gotten a reply. Totally 100% unsatisfied with my purchase.