Very happy customer Oven element died in an explosive display so we replaced it. Oven would not heat up. Thanks to the guidance from applianceparts365, we replaced the control panel. The part was easy to find and checkout was simple. Shipping was much quicker than expected. Great prices!

i received a part which didn’t fit the… i received a part which didn’t fit the appliance i had put in the model # and then upon emailing them was told to follow this link and apparently i have to rate them before i return the product? so am confused at this point.

Abysmal Return Policy First, there is no available phone number to contact this firm. Only communications is via an unmonitored email site. Second, the returen policy is totally customer unfriendly! The only acceptable returns are those which were never opened or apparently tried to see if the evne fit the unit they are supposed to repair. It's all on the customer to determine whether the part is correct and working properly. Don't ever use this firm if same part is available especially so if it's available on Amazon who has a much better and customer friendly set of return policies. Oh, and buy the way there are multiple methoda for contacting and communicating with Amazon.

was shipped wrong part-not what i… was shipped wrong part-not what i ordered. they sent me a return label and received the part back 9/5. here it is the 15th with no refund. After second request by phone today, two days after initial request, I received a credit

Absolutely terrible Absolutely terrible. Received no part, was billed they were paid, and we never got a refund after multiple requests to resend part or refund! Never Again! We have left many messages never to be returned! Be warned! This company is a total rip off!