First I made and order by mistake and… First I made and order by mistake and immediately wrote in to them asking to cancel. They did not and the part arrived over a week and a half later and it was not a good replacement as far as quality. I had already received the exact part I needed from another company. They told me they would send me a shipping label. Never happened. I should have learned but since they said they were sending me the shipping label and apologized I made another order. Again, wrong part came. I got an axle for a wheel instead of the wheel. They are impossible to reach by phone and have not answered my last several emails.

The worst appliance parts store anywhere I ordered a refrigerator part LAST April and has never been delivered. I sent emails and all that came back were canned responses. I tried calling but the phone number only goes to voice mail. This place is a sham. DO NOT ORDER FROM THEM. I will keep posting bad reviews until I get my money back. And Applicance Parts 365, if you are reviewing this, you can check order #1332577 and send my money back if you want me to stop posting everywhere.

was shipped wrong part-not what i… was shipped wrong part-not what i ordered. they sent me a return label and received the part back 9/5. here it is the 15th with no refund. After second request by phone today, two days after initial request, I received a credit

Stay well clear of this business Stay well clear of this scam, some people are lucky and receive the correct parts or quantity you wont beable to contact them and they do not answer emails. Better Business bureau rating was 1/5* out of 467 reviews

Absolutely terrible Absolutely terrible. Received no part, was billed they were paid, and we never got a refund after multiple requests to resend part or refund! Never Again! We have left many messages never to be returned! Be warned! This company is a total rip off!