i received a part which didn’t fit the… i received a part which didn’t fit the appliance i had put in the model # and then upon emailing them was told to follow this link and apparently i have to rate them before i return the product? so am confused at this point.

Great job, ApplianceParts365 ... I'll be back! I could not find a set of GE washer suspension rods locally, here in Hollywood FL, and I needed them to solve a client's desperate situation. I found them on ApplianceParts365 at a great price, ordered them and paid for overnight shipping. They arrived within 24 hours, saving the day! THANK YOU!!

Abysmal Return Policy First, there is no available phone number to contact this firm. Only communications is via an unmonitored email site. Second, the returen policy is totally customer unfriendly! The only acceptable returns are those which were never opened or apparently tried to see if the evne fit the unit they are supposed to repair. It's all on the customer to determine whether the part is correct and working properly. Don't ever use this firm if same part is available especially so if it's available on Amazon who has a much better and customer friendly set of return policies. Oh, and buy the way there are multiple methoda for contacting and communicating with Amazon.

The worst appliance parts store anywhere I ordered a refrigerator part LAST April and has never been delivered. I sent emails and all that came back were canned responses. I tried calling but the phone number only goes to voice mail. This place is a sham. DO NOT ORDER FROM THEM. I will keep posting bad reviews until I get my money back. And Applicance Parts 365, if you are reviewing this, you can check order #1332577 and send my money back if you want me to stop posting everywhere.

Ordered a part for an LG A/C Ordered a part for an LG A/C . Wrong item sent. They promised to refund the amount but nothing done. Cannot get hold of anyone nor any case dispute answered. Gave up in the end.