First time ordering, less than impressed This is my first time ordering from Reeds and so far it’s been less than expected. I placed an online order Saturday night, I really needed the 2 items I ordered by Wednesday so I sent an email stating such and that I would gladly pay the extra for overnight shipping but there was no option at checkout for this, just Fed Ex ground. On Sunday morning I received an email from a helpful person named BP, they stated that they would put ship fast on the order but that I should call Monday to get an overnight quote. Perfect, I called Monday, the lady who answered said she’d check on a quote and call me back but told me Fed Ex overnight is not guaranteed. I figured I’ll pay the quote and if it gets shipped today Monday it should be here by Wednesday. Monday came and went with no call back, Late Tuesday at 3:14 PM I received an email with a quote, no phone call ? I read this email at 7:45 PM, tomorrow is Wednesday ? Why on earth would you wait until late Tuesday to email me a quote when I ordered it SATURDAY and promptly called Monday !! I’ve worked for the Post Office for 30 years, overnight is guaranteed or your money back, I understand you use Fed Ex but then why wait so long to try to help your customers???

REEDS were very helpful and friendly REEDS were very helpful and friendly. My order was perfect and I got my order in a few days. I will be a customer every time I have a need. Frank in Pa.

The worst cutomer-service experience I have ever had. It took me multiple calls, faxes, and e-mails to buy a Browning Citori at the advertised price. The price was a good one, but I will ignore any good deals I see advertised in the future. At Reeds, you pay in other ways. I walked away from a Browning promotion for a free $150 in ammo because of my frustration with Reed's staff. I do not think they are malicious, but it is not a professional gun shop, and it is a very poorly-performing online retailer.

Ammo prices amongst the lowest iv found… Ammo prices amongst the lowest iv found and "I LOOK EVERYWHERE" initially I was concerned when you find great deals it because the company is a scam however I did my due diligence made some phone calls cross checked everything and found that this company was legitimate I made a purchase found that they shipped incredibly quick and received my products. I do understand that some people have their favorite companies that they like to do business with and pay more money than what they should but that's on them as for me I give Reid's family Firearms two thumbs up.

5 Star service from beginning to end. I looked high and low for a 2A item; Reed's had it, spanking brand new. I processed the sale over the phone and arranged for a transfer to a dealer near me. Item was sent 2-day mail, and arrived on time. Item was in brand new condition, looking great. Item was functional. This was my second time doing business with Reed's. I am a certified Google reviewer, and an actual buyer. I don't know what the other reviews are talking about. My experience was great. No issues. No BS. I will certainly recommend them to all my buddies, and will do business with them again. Thanks Wyatt!