Bait and switch SCAM COMPANY READ THEIR BBB REVIEW! "F" RATING!!! MANY COMPLAINTS FILED!! This is a terrible company. They "bait and switched" me and sent an old, outdated lens instead of the lens I ordered. They charged my credit card a higher charge than advertised, and they did not ship all items included in my package. Even after multiple attempts to get the correct items, NOTHING was made right! No lens, no completion of the items included in the package, and no correction of price!! DO NOT BUY FROM THIS COMPANY!! I CANNOT WARN STRONGLY ENOUGH AGAINST THIS COMPANY!! Buy ELSEWHERE!! Update: I have contacted the TX ATTORNEY GENERAL'S OFFICE and the Better Business Bureau. Investigations are currently underway. I encourage anyone scammed by this company to do the same. WE THE PEOPLE can put this SCAM company out of business forever!!

Great Customer Service Late In 2013 I ordered a 120- 400mm Telephoto Lens that I thought was compatible with my Canon EOS Rebel Camera body. I wanted it for wildlife pictures on an upcoming trip. I got a call to confirm the order. When I gave the specifics of my model, I had ordered a non-compatible lens. The representative discussed the choices I had and steered me to the most economical but quality and value choice, a Sigma Lens. It was incredible! The close ups I got of penguins, seals, orcas and seabirds were simply amazing. Primotronix is an online camera site that still really provides excellent customer service.

Oh My GOD!!!!! I think shoving steel needles into my eyes would be a much more pleasurable experience than dealing with these people....BAD SERVICE, RUDE, UPSELLING, OVERCHARGING, SLOW, ETC. ETC. I wish I would have read reviews first before I ordered, if you haven't ordered from these folks yet DON'T!!!!!! Save yourself time and aggravation and go someplace else to get what you're looking for.

Excellent Prices I was skeptical about Primotronix because I had never heard of them before, but after seeing other reviews I decided to give them a shot. I placed an order for a 7d and the 24-105 L series lens. Less than 24 hours later I was contacted by Charles at primotronix to confirm my order. Not only was he polite, but also offered to upgrade me to FedEx shipping for free. I was told all merchandise is shipped new, in manufacturer's original packaging with warranty. I saved a solid 400 dollars ordering from Primotronix rather than B&H and I'll probably order from them again.

Worst internet purchase of my life. I can finally say I've had the worst internet purchase of my life. Ordered a camcorder from primotronix because they were cheaper than the rest - 30 DAYS LATER, about 10 phone calls and 10 emails with customer service saying the item will be shipped "within 48 hours", I finally get my camera.... only, the power adapter is obviously made for another country. I placed my order on 5/14 and on 5/22 someone called me to try to upsell, which irritated me and then they said they'd process the order. So not sure what they were doing between that? And my camera was shipped from Amazon, with the order date of 6/11 even though I did not order through amazon. Very interesting.