I returned a faulty phone that was… I returned a faulty phone that was probably reconditioned when advertised as new. It asked for a puk code! The SIM card holder didn't work and I sent it back. Maplins received the return but need 3 working days to decide whether I get a full refund or a partial refund! What is that all about? I bought this phone for my 91 year old mother because it is supposed to be easy to operate. It's faulty and you can't imagine how stressful this is when the seller doesn't give a monkeys.

Would be missed if it went. Would be missed if it went. I say that as I like the shop and buy from there often. Sadly they have little competition in the way of electrical gadget/radio equipment/cctv competing stores so they charge high prices and dont always know about each product but as I said it would be sad to see them go.

Chesterfield Maplins This is only a small store, but staff are so much more enthusiastic, helpful and knowledgable than the much bigger 'Currys' nearby. We always try them first as its an infinitely more pleasant experience.

Terrible service Purchased panasonic home security system and other items along with it, costing almost £400 from maplin, does not work on 3g or other WiFi so you would have to say at home to keep an eye. To cut long story short, I have had a lot of problems with this and after many calls to Panasonic they don't seem interested, so called maplin UK customer services they just want to take your money and forget about you, they said send it back but if can't find fault we will not refund and if you want to talk to a tech person it will cost you £25.00. All in all I am not to happy with the service from Panasonic and maplin

Absolutely disgusted with this company! Absolutely disgusted with this company! I placed an order with maplin for 2 items and only one item was delivered. I have been trying for a week to get in touch with them and only had one response telling me they are sorry to hear this has happened. I’m still to receive an email telling me it’s been re ordered, I find it disgraceful how a company can’t even be bothered to keep their customers informed of deliveries they have paid for, my order was a Christmas present to my daughter! First time I’ve used this company and I can assure you it’s the last I’m now out of pocket and still have to purchase the same item from else where as this company will not sort this out AVOID AT ALL COSTS!