You saved the day!! We were in need of a laptop battery; I had gone to one of our local stores that carries batteries. The gentleman told me that Dell puts a chip in their laptops so that the consumers will only purchase Dell replacement parts. We found your website, I called and the customer service rep. was great! He answered all my questions so that I could place my order. It came quickly, the person I ordered it for was extremely happy.

Warning: never delivered! I ordered and payed a computerbattery from usbphoneworld, but they send a wrong battery. They acknowledged the fault and promised to deliver a new one, Now 6 months later we still have not received our battery. their support team is very friendly and keep saying they will look into the matter, but the result still is no delivery. We have lost more than a 100 dollars dealing with this firm.

Wrong battery, but replaced They corrected my wrong battery by sending a right one quickly. I am happy. I used my old battery to order a new one. When it arrived, I installed it an immediately got an error message that it was not recognized. I left it in thinking it might just need to be charged. I kept getting error messages and the blue screen of death. I finally took it out and no more error messages.

The customer service representatives should practice being more "upbeat" and outgoing. My experience was not anything out of the ordinary. I needed to call 2 times. The first person was more helpful than the second. The second made me feel like he wanted to hurry and finish the conversation. Neither of them would win any contests in customer service helpfulness.

Worst customer service EVER! Worst customer service I have ever experienced. They sent me a laptop battery which would not take a charge and I returned to them via US mail, but numerous phone calls and e-mails have not resulted in a replacement battery or a refund. Nobody answers the phone, phone messages have not resulted in a return call even once, e-mails get an automatic, generic reply but NEVER result in a reply from a real person. In THREE MONTHS of e-mails and phone calls NOBODY from this company has reached out to me to resolve this issue. AVOID AT ALL COSTS!