Please be aware of the way this company treats their customers Please be aware of the way this business treats their customers. If you have an issue with your account they will make a decision without working with you. Beachbody will not refund your money even if you contact the same day that the membership renewed or even offer any options to use the funds for a different membership. They would rather lose you as a customer than work with you to resolve the differences. There are many other options out there I encourage everyone to consider before wasting your money with a company who does not care about their customers. This company just wants your money and it's all about money and nothing else. Update: There is a reason why there are so many negative reviews - this aligns with the way this company treats their customers. They just don’t care about them !!! It’s all about the money !!!

They get you, then they Ghost you. Sign up was easy, but ending a subscription is a disaster! They say you can cancel at any time, but it was impossible for me to cancel through the website (kept telling me to wait 3 hours and try again). Tried to find a phone number to call--also impossible. In my frustration I would stop trying...until I was alerted that they auto-renewed my membership for $120.91. They won't admit fault--saying as they do for so many that any money-back guarantee time is up. I'd be fine if they were understanding and took the time to hear me out and make it right. But no. They get you, then they ghost you. I've been a Beachbody customer for years. Not any more.

Consumer beware…BODi only values $$$ Consumer beware… this company is not person-centered and uses every intimidating legal/policy move they have to avoid having any flexibility in adjusting membership or refunding an auto-renew subscription. I feel so taken advantage of and even with my medical condition now preventing me from accessing the program, they (without collecting any additional information or medical docs from me) deemed my case to not be significant enough for an “exception”. Read the Better Business Bureau claims, please, before you buy into this program. It has certainly been a hard lesson learned for me.

I paid for an entire year's… I paid for an entire year's subscription and only cancelled in in March because I did not want the annual fee to be deducted in April 2024 however my annual subscription I paid for is only supposed to end on the 6th of April 2024. This has cut a month off my year's paid subscription? No support and no phone to call Is there a phone number for this company? No e-mail address they all bounce back? Delienn Churchill

If you’re thinking about a Free trail… If you’re thinking about a Free trail beware! Bodi Beachbody will not allow you to cancel via app. When you submit the dispute form they will deny you for charging months of membership even though you clearly cancelled and deleted the app. I will continue to fight to get my money back.