Linley Emard
GBTerrible customer service Got no notification about a huge $60 increase to my subscription. When I contacted them about it, they were extremely rude and unhelpful. They would do nothing to make it right. It was obvious they don’t care at all about their customers. I’ve been a subscriber for years but after this I decided to cancel my subscription just to find out that they don’t refund membership renewals!!! My only options are to take a year loss or be stuck with them for another year. I’m so upset with this company and would never recommend them.
Charlotte Biggs
GBThey stole £179 !! Avoid at all costs! They stole £179 from me and have refused to give it back!! Subscription auto renewed for almost double the original subscription with no warning emails, and after immediately cancelling they refused to repay me even though I told them I had no money to feed my family. Avoid at all costs!!
the carpenter's daughter
GBTHINK TWICE! BODI charges a hefty price and sends no notice that they will be charging you again for a renewal. Their customer service insists there is “nothing we can do” after your card is charged for another year that you don’t want. Money down the drain. Think twice before subscribing!!
Megan Taylor
GBI have been using beachbody for years I have been using beachbody for years. It was time to renew my annual membership and I have experienced nothing but issues. They do not make it easy to do an annual membership and try to push upgrades and buying supplements. I am beyond annoyed and disappointed
Heather
GBI initiated a trial membership of… I initiated a trial membership of Beachbody in March of 2020, just prior to the COVID crisis. During the turmoil of this time, I neglected to cancel the trail membership and have since been billed $179/year for the last four years without the courtesy of an email notice prior to annual renewal. I requested a refund of the annual charge which just posted to my account last week and was flatly refused, despite not accessing the platform for the last four years. Additionally when I requested to speak to manager, I was told that wasn't possible. Beachbody is very efficient at taking your money but not at all efficient in providing a good customer experience.