Very poor customer care I have been a member for years but have been really disappointed of late by the poor customer service and lack of technical support. I’ve gotten intermittent error messages when trying to access workouts. This has been going on for several weeks and I’m having an impossible time getting it resolved. The support on the site is awful and there is no good way to get help when escalating concerns. I’m literally waiting for a member of the tech support team to respond to me now. I was told I would have to wait 15 minutes. That was 45 minutes ago. Very frustrating. For a company focused on improving well being they are missing the mark.

This company is a ripoff This company is a ripoff. They never told me that they were going to auto renew my subscription. They claim they sent me notice 45 days before renewal, but I never received any emails from them.

If you’re thinking about a Free trail… If you’re thinking about a Free trail beware! Bodi Beachbody will not allow you to cancel via app. When you submit the dispute form they will deny you for charging months of membership even though you clearly cancelled and deleted the app. I will continue to fight to get my money back.

I started Beachbody in 2021 and… I started Beachbody in 2019 and attempted to cancel the memberships and subscriptions in 2022. it was a whole thing and prices just to cancel. instead, they not only decided to charge me the following year, but also significantly increased the price and had signed me up for a membership I had never even heard of or was ever notified about. I was charged on a card I wasn't even actively using anymore so that I could pay down a larger charge from a surgery on the card. I didn't notice they had continued to charge me until this year and they had DOUBLED the price having signed me up for more stuff I've never even heard of or had any notice of. shame on you!! white collar crime is rampant and these companies get away with whatever they can because there are ZERO serious consequences to them while they screw everybody else over. they get away with as much as they can for as long as they can until somebody takes notice. and if that never happens, then they just keep taking.

Absolute scam company Absolute scam company. Fraudulently charged us for 2 years and refuse to give refunds. Most dishonest company I have ever had the displeasure of working with. 0 stars.