Battery/Customer Service Issue Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell into the battery's casing, leaving the unit unable to charge. Thank you for the paperweight. Update: Tried to contact customer service on March 25th.. Still yet to hear anything back from them.

Buy from these guys very good quality and strength They sent me my old order from a month ago two grams jet fuel and my 20 grams honey shatter so I got two for price of one holy cow what a good day lol

My Mv1 is a couple of weeks old and… My Mv1 is a couple of weeks old and hauntingly efficient at separating dirty ole carcinogens from good ole vape and can get the best out of even the scruffiest herb, it never fails to impress me the way it leaves us all 'proper old school' stoned (We're in our 50s btw). My only issue is charging which takes about 10-12 hrs even after 1st charge conditioning as instructed by the instructions. Mine gets very hot even on 150° which after a few minutes usually results in the flashing red light of doom and having to let it cool down. I've tried differing the packing of the load in the crucible but nothing seems to make a difference. Typically it's behaved itself so far this eve as I write this. Loving it.

Bought 275 dollars worth of pens in… Bought 275 dollars worth of pens in June. It's August. They're no longer answering and have not sent me anything. Have not returned my money. They have my order on hold, I have screenshots of the zelle confirmation and my account on their website saying it's still on hold.

After a few weeks and a learning curve… After a few weeks and a learning curve the size of Mt Everest I can say one thing....no. Sorry it's big heavy everything smoked through it either taste like lighter fluid or hay seriously. When u want to use your medicine you want it as easy as possible this just adds unnecessary complications to an easy laid back experience. Stick with the instant pens and other instant heat type vapes this ons is just to much work for the money.