Battery/Customer Service Issue Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell into the battery's casing, leaving the unit unable to charge. Thank you for the paperweight. Update: Tried to contact customer service on March 25th.. Still yet to hear anything back from them.

Great product The MV1 is a remarkable dry herb vaporizer. Took time to finagle with it but with some help from my friends I was able to figure out how to use it. The MV1 produces great flavor however, the charge time for the battery life is abominable and the fast charger should be included. So far I'm pretty happy with my MV1 but I wish there were more accessories like a waterpipe adapter.

Buy from these guys very good quality and strength They sent me my old order from a month ago two grams jet fuel and my 20 grams honey shatter so I got two for price of one holy cow what a good day lol

Bought 275 dollars worth of pens in… Bought 275 dollars worth of pens in June. It's August. They're no longer answering and have not sent me anything. Have not returned my money. They have my order on hold, I have screenshots of the zelle confirmation and my account on their website saying it's still on hold.

Solid product but needs improvements Solid product. Works well but definitely could use some improvements. The mouth piece loosely sits in the vaporizer making it feel cheap. The dry herb containers are way to small and the air flow is only great if you really pull on it. Wouldn't recommend to a medical user the fuss and size of the dry herb containers ruins the whole experience.