Very easy It was quick and painless and although my phones weren't worth much at least they aren't gathering dust. I really don't know what else they could've done to make this easier.

Confused Ok so I tried them out to sell my Samsung S5 Active. I mailed back the phone in the prepaid envelope and according to the tracking number they received the device 3 days later. I never got any type of communication from them and had to contact them through the support dept. I was told the whole process takes 10-12 days. I contacted them again a couple of days later and was emailed that I would receive payment in a couple of days after testing. So much for them contacting me to let me know they even received the phone! Not quite sure what to do at this point,guess I am stuck at this point since they have my phone. They did quote a price much higher than other sites and my phone was is great condition so we shall see.

Easy to do and professional service! I received the highest offer for my phone on ezbuyback and they were quick to respond as well as processing my order. I was paid quickly, too. Highly recommended! :)

In the end a good experience however... Everything was great from the outset. Best offer of any company that with a buy-back program. In fact $20 higher. I'm close to their headquarters so had the mailer in 2 days. The phone took 2 days to get back to them and then a couple of days to process. The problem came when I got notification of payment which was $15 less than the offer. I contested it based on the fact that the phone was not damaged at all, it was returned in its original box with the original charger. I was told that because I still had an active contract with my phone company they took off the $15. After further discussion they agreed that the policy, at least in my case, was not applied fairly and as a show of goodwill they deposited the additional funds in my account. So I will give them a second chance when I decide to trade in my Nexus 6 in a year or two.

Easy, simple, and quick money! The process is incredible easy and simple. I had no use of my old phone so I thought I would give it a shot and it only took a couple minutes at the most! All the packaging is paid for, you don't have to spend a penny and the money get's to you fast! Couldn't recommend it more.