I was skeptical... of packing up a few iPhones and sending them to a company that I found on the internets. The process way insanely easy and they provide prepaid postage (or will send you prepaid packaging). I got a notification when they received my phones and true to their word, my money was in my paypal account within 24 hours. Can't wait to do business with them again!

Absolutely flawless transaction. Paid fast & paid well, exact amount the the said. I had just about given up trying to get something out of a 2 1/2 yr old Motorola Atrix HD. It was in great condition, every site I went to said it had zero value... I almost threw it in the "donate" pile when I found Ezbuyback, gave it a shot, and they offered me $30. I accepted, they sent me the label, I printed it and wrapped it well and put it in the mail zero cost to me, pre-paid shipping was paid by Ezbuyback. In a few days, very fast, I received an email saying my offer was approved (they need to make sure I'd represented it correctly) and the funds were already in my PayPal account. I've sold phones in the past, assorted other electronics, always a "come on price" that you never get... Exbuyback stood by their estimate and were fast in getting the payment to me... As long as you represent your item correctly, this is an honest service and I was very impressed with the whole process. I would highly recommend this service....

Very easy It was quick and painless and although my phones weren't worth much at least they aren't gathering dust. I really don't know what else they could've done to make this easier.

They finally came through (Update) After three months and numerous emails with only occasional auto responses: "Hello, I will research your package and update asap." they came through and paid what was agreed. I get they may need to take time to conduct business but a status or update would be helpful. I chose a small business which was relatively local to help them out. Would of liked a more timely experience.

In the end a good experience however... Everything was great from the outset. Best offer of any company that with a buy-back program. In fact $20 higher. I'm close to their headquarters so had the mailer in 2 days. The phone took 2 days to get back to them and then a couple of days to process. The problem came when I got notification of payment which was $15 less than the offer. I contested it based on the fact that the phone was not damaged at all, it was returned in its original box with the original charger. I was told that because I still had an active contract with my phone company they took off the $15. After further discussion they agreed that the policy, at least in my case, was not applied fairly and as a show of goodwill they deposited the additional funds in my account. So I will give them a second chance when I decide to trade in my Nexus 6 in a year or two.