Con Carne
GBScam, horrible!!!! I ordered a $3000 equipment last Dec.5, 2013 but after they charged my credit card , you are on your own to figure out where was your order ...No 1 wants to talk to me when I follow up after 8 weeks of patiently waiting that was supposedly 2 weeks delivery then 3 weeks , a month , the receptionist was rude to customer that has paid already she said she only connects call for new ordering people. It's good my credit card got my money back because they want me to pay for 20% restocking and shipping fee for an imaginary equipment which they don't have in stock to ship to me. Thanks to my credit card staff , I don't have to deal with scammers.
John Randall
GBUltimate luxury service, equipment and value!!! WOW!!! If you are looking for fitness equipment, look no further. This company is top of the line. From the moment the phone is answered, you will immediately discover that the employees are fully informed, and eager to assist you in every way. The owner, Jim, helped us on our second order, and he takes great care in providing the best service possible. He really helped us with deciding on the right equipment for us, and the equipment is extremely durable, feature packed, and budget friendly. As a repeat buyer, we highly recommend Fitness Blowout. Thank you Jim for providing great fitness products at affordable prices. John and Barbara Randall
Arthur
GBGreat Service I recently needed a new motor drive belt for my CardioZone Foldaway, which was purchased from Fitnessblowout.com a few years ago. When I called I reached a gentleman named David. He immediately helped me, not only ordering the belt, but recommending an excellent repairman, who subsequently picked up the belt and installed it. The entire experience could not have been easier. What a relief.
Michael Luepke
GBWish I had known better... I am a trainer and Jim owner. When we ventured out on her own, money was tight and I was looking for a good deal. But I would've paid twice what I did to not be dealing with this company now. We have had a treadmill down nearly a year, the "lifetime warranty" om which fitness blowout refuses to honor. Nearly every week we call customer service (the phone is rarely picked up), and try to begin the process of re-initiating a warranty claim. It's a runaround every time. The regional fitness repair man, who is contracted by fitness blowout, now refuses to do business with them as well because HE has difficulty getting paid. I BEG you not to do business with this company!
Whitney Olmsted
GBUnacceptable I purchased a Free Motion treadmill that was delivered late, without a power cord and has never worked. I am appalled by the customer service of both Free Motion and Fitness Blowout. After sending someone out who acknowledged that it was broken, they agreed to replace but I was to remove the old one "new" one at my own expense. I still have not gotten a working treadmill and at this point do not want it. I expect a FULL refund. I refuse to pay a 20% restocking for a "broken" piece of S**t!