Falsely advertises for sale products they do not have At best, this company is falsely advertising an older remote control as being in stock, but when I questioned them via email as to whether the Sony remote in my cart would look exactly as pictured, they admitted they would ship a different newer one because Sony quit making RM YD017. I emailed them back that is false advertising of a product they do not have.

They showed it would take 5-6 days to… They showed it would take 5-6 days to receive key. After 5 days I notice the tracking number didn’t even show it in the system. I “chatted” with someone who assured me they update me on tracking and it would be here by the end of the week. I emailed them and ask them to refund my money. Of course they acted like it was their courier fault. And said they would check on it. Really they already “checked” on it.

Above and Beyond I couldn’t say enough about my great experience with remotes.com. These guys were excellent from the get-go. Finding my stereo was easy on their website and ordering was seamless. The best thing? They shipped my remote control within two hours of my order and I received it the next day! The sleek remote is awesome... better than the original, and it works like a charm! I wish I had another reason to shop at this company. In this age of digital ordering, it is impressive to have an experience that goes above and beyond!

Crappy company Ordered a replacement remote and it wouldn’t connect to the tv. When I tried to contact customer service they would not respond. I would never get anything from them.

Worst company ever tried to return tv… Worst company ever tried to return tv control because I didn’t need it and they mess me around asking for photos of control W t f $50 down the drain