They have what I need when I need … They have what I need when I need it. I am an electronic field service technician. When I I do a service call the customer expects me to have what I need to complete the repair. I can rely on monoprice to have the equipment I need to complete the task at hand. I also am a musician .I enjoy home recording and playing. I have a few guitars and basses not to mention mixers microphones and various computer recording gadgets to play with. There is something for everyone at Monoprice.

Poor Business Experience Absolutely, unprofessional. I placed an order on 9/2/21, for discounted items. They guaranteed shipment. After calling twice, I received an email that the item is out of stock and will not be available until 10/10/21. I've placed orders for tge same item in the past and received within 10 days. No one even took the liberty of updating me. Similarly, the same product I ordered is now available for purchase on their website for the original price. I will be finding another supplier for my business needs.

Credit card information stolen after… Credit card information stolen after purchasing from here. It was the only time I used this card for non-bill related items within the past couple of months. Researching also showed this happened back in 2010 & they had shut down their site for some time to 'investigate'

Deliered on All Fronts I must say I was a bit dubious when I ordered a 3D printer from them (cause price was crazy good) but alas, the product was delivery promptly and with per-loaded files ready for my 9 year-old to print away. Where Monoprice really shined however was their Customer Service. Responsive and went above and beyond to remedy a small issue. Cant say enough about what this meant to me & my Son. Paul and his team were awesome and that's why I am writing a review (something I never do!). Kudos to Monoprice for delivering on all fronts: Price, Quality. Customer Support.

Excellent customer service! Their prices are hard to beat and they ship fast. Unfortunately, postal services lost my parcel on its way. I turned to their customer service and they resent my order with another delivery service and I received my parcel 2 days later. Impressed with how quickly they responded to my messages (always within a day). They are great.