Bought to keep Mum safe Bought this camera system to watch and protect my mother with dementia. Waste of money as the system totally fails. Constantly saying more than one watching feedback though it's only me. Don't waste your money on this product. Usless from day one.

Zosi Tech support John I reached out to Zosi Tech support for a password reset via email. Zosi Tech Rep. John emailed back with clear, concise instructions and passwords. When I attempted and same didn't work. I contacted Tech Rep. John again via email and his response was a very short turnaround. I was given instructions step by step with a Youtube video attached. With how to upgrade the outdated DVR system and reset the password. Overall the mission was accomplished and everyone was happy.

I have been trying to return the… I have been trying to return the cameras as per their return policy. They have not answered any email requests or support requests. Worst rip off company ever. No integrity.

If I could put zero star I would If I could put zero star I would, paid a hell of a lot of money for a camera system with 4 cameras. Just one month out of warranty two cameras became faulty. Email Zosi and explained numerous UK consumer rights explaining they should last longer due to there price but they were not interested, Once they have your money for there cheaply made products they care very little. I have just opened a case with trading standards who are now investigating Zosi. BEAWARE, DONT BE SUCKER, BUY FROM A QUALITY BRAND.

No thanks!! We inherited this security system last February, we asked Zosi for help as we knew nothing about it and couldn't find the previous owners password ( obviously!) so that we could install our own...they couldn't be any more unhelpful... never heard back from them after they sent the SAME message twice!!...save your money and get s system that has good customer service!