Tom W
GBFaulty units - absence of customer service. Unit does not work properly; tried to talk to tech support one unhelpful response. Now ten days of no responses. Referred as a dispute through PayPal. I note that they are bringing out a new unit - I would avoid it like the proverbial!
Big D
GBSACMMER No shipping info Paid with discover card, I am submitting fraud alert. Three emails sent: automated responses only (today's date: 2/2/24) about being gone for Christmas holiday. Phone number is a dud and when attempting to follow website directions to use WhatsApp the phone number has no link to a WhatsApp profile.
Hamish Pernthal
DETurn System is a great add Turn System is a great add, solid 5 stars. Brake module works great on my CBR 600 but does not work very reliably on my GS1200, they refunded me for the one on the GS. My friend also has one on his Z1000 and it works great, I've been riding behind him to help him test. Overall very good, but customer service is a bit slow to respond.
john kenny
AUSERIOUSLY PUTS YOUR LIFE AT RISK - COWBOYS! Does not work! Advertised as a lifesaving product but as it flashes all the time when not braking it's actually a life-threatening product. Was told to return it to get a refund. After sending it to the address I was told, after weeks it was returned back to me in Australia marked as rejected by Slovenia customs due to ST2 not providing some detail to their customs department. Battling with PayPal now to get a refund. AVOID LIKE THE PLAGUE!
Joerg-Volker Seibt
GBCustomer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.