KG KG
GBThe company offers no support The company offers no support, after trolling you for your email address by offering to send you via email the results of your comparability test to see if their product will fit your motorcycle. Once they get your email, you are spammed relentlessly daily regarding “10 more discount codes left” “50% off”, even after you buy, and you can bet they are selling your info. The phone number on their website rings and answers to a dead line. When I emailed Support, I was given a generic email that basically says you are on your own! Documented my install on my Yamaha YZF-R1M of this crap product and company. Countless hours trying to figure this out, with no help from crap-systems.com. Here is my install www.r1-forum(dot)com /threads/st2-systems-com-brake-and-turn-signal-modules-warning-this-product-sucks.645340/
Joerg-Volker Seibt
GBCustomer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.
Big D
GBSACMMER No shipping info Paid with discover card, I am submitting fraud alert. Three emails sent: automated responses only (today's date: 2/2/24) about being gone for Christmas holiday. Phone number is a dud and when attempting to follow website directions to use WhatsApp the phone number has no link to a WhatsApp profile.
Stuart MacGregor
GB1st brake module failed 1st brake module failed, replacement was larger than original and wouldn't fit. Returned module in June 2023 and despite 20+ emails, have not received promised refund.
steve davies
GBImpressive customer services ST2 customers services were quick to respond, totally understanding of my situation and were equally quick to reimburse me for a product that was gifted to me as a duplicate. Thanks to Philippe for a clear and helpful correspondence in resolving this matter.