Enacfire buds - Great Service!!! I bought Enacfire buds from Amazon. It's been more than a year. The left bud stopped working. Sent an email to Enacfire customer services. They reply as promised within 24 hours. They asked for the Amazon order number. Could not fix the problem but without asking they sending me a new pair! I will highly recommend this company. just bough Enacfire future & the sound is amazing. Will tell all my mates to buy their products.

Disappointing The hadphones stopped working, so I contacted the costumer support and they told me that I would have received a replacement. I never got the replacement and they also stopped answering my emails and my texts. Very unfair since I was also asked to write a review before receiving the new headphones

Is this company even around anymore? The company just ignores ANY form of communication. Official mail, chat via website, social media. The product wasn't so bad but broke within warranty nonetheless.

Scam They announce their 2 year warranty everywhere, but that does not mean anything. Because it's impossible to get in contact with this company. For the past 6 weeks I have tried every way of contact they have and have not got a single response. The earbuds were okay, but one of mine suddently stopped working(not charging nor booting) after a few months of usage.

Scott is very professional and I am not very familiar with these tech stuff at beginning. And when I received the product I don’t even know who to pair up! So I ask for help from their support. Great guy named Scott helped me to get pro at using these earphones.