Ordered monitor, not delivered, no refund for 3 months (at least) I ordered a monitor online at the beginning of November (it's February now). I never received the monitor, nor a refund. I contacted customer service twice, both times was assured that the issue would be resolved. It was not resolved. The tickets were closed and I was ignored further. I've just raised my third customer service request. Who knows if I'll ever get my money back? Robbery.

Way too slow and scummy restocking… Way too slow and scummy restocking policy Ordered online, every part was listed as in-stock, ordered for in-person pickup. 2 days later, no communication, no reply to ticket, order _still_ isn't ready, half the parts as still 'unallocated'. Was going to cancel the order and get it elsewhere, when I find they want to charge a 20% (!) re-stocking policy for all the 'allocated' parts (Note: these parts have never left their warehouse, but they still want to charge 20% to cancel an undelivered order!) Learned my lesson: Will have to continue waiting for this one, but never again. I recommend other people take their business to places that have less scummy policies and don't lie about parts clearly not being in-stock.

10/10 would order from again 10/10 would order from again! Got a new cpu and mobo from these guys, mobo was taking a while coming from supplier so contacted mwave and they told me it'd be atleast a week so they told me I could find another mobo that is in stock there and they can change my order, so I did and everything I ordered got shipped the same day, fantastic customer service, thankyou!

Can't even ship correct Item... Bought a mouse Pad that took a few weeks to arrive, only for it to be the complete wrong mouse pad. Now have to return the mouse pad on my own effort before I can get what I ordered in the first place. laughably unprofessional and a waste of time, would not recommend!

Got a pc no problems :) Got a pc no problems :) just hated doing the auth check but all good