I ordered 4 items and received the 2 of… I ordered 4 items and received the 2 of them only while on their end seemed as fully delivered. I called them about 4 times, I sent email and after one month +, neither refunded me nor sent the 2 remaining items. While in the past I did not have similar issues after this non existent customer support, I will never buy anything else from them. Its ok until you have actually an issue, then good luck... the amount thankgod was really small but still is not the amount (which I paid anyway) but the experience and the scam.. Even if they did not believe I was saying the truth if they had a serious inventory they will see that they could find the issue.

Products dont work straight from the box Almost everything I buy from Public doesn't work straight from the box. Unfortunately, their answer/solution is to have your brand new item repaired. Why should a brand new, never been used product need repairing - its doesn't bode well for the quality of the product if it doesn't work straight from the box. Don't waste your money on their substandard products or service. They clearly dont care about the customer, just their money

Very bad experience with quality issue Very bad experience with quality issue. Public gave up responsibility of defected item, although as seller they are fully responsible. Have to take action via EU consumer protection

Received a damaged product over a month… Received a damaged product over a month ago and still trying to have it picked up for return. They stopped returning my emails. Will now have to try to have the credit card charge reversed. Horrible customer service.

Public Customer Service is absolutely unacceptable ... Bought set of books for my KID for school (19 books). They didn't sent me one book and I have contacted via online claim procedure then via phone and still nothing. I filed my claim on August 30th and now on September 8th nobody is coming back to me with any answer. Their customer service is absolutely zero, unacceptable