Total failure Worst e-commerce experience. Order placed 2 weeks ago (and paid) for a product which was tagged as available for next day delivery. Failed to deliver on promised date so the order was cancelled. Two weeks later and the product has not yet returned to them by their 3pl so they cannot proceed to the credit of the my order. Moreover their cc agents are completely rude.

Don’t Go Here On A Weekend If Possible This store gets busy. I have found that if you want something from a busy section, you literally have to go to other sections to find a person who can help you. The person who helped me, even though it was not his area, was able to get me the answer I needed which for me, unfortunately, was that they didn’t have my item even though it said online that it was in the store.

Absolutely terrible experience!! Honestly you guys, I have no idea how you’re still surviving in this field... Your customer services and deliveries are one of the worst to ever exist! Your products sales are a total FRAUD!! The prices are extremely high and I’ve been trying to order something for more than two months and you practically make it impossible for me! Your external partners take for ages to prepare a delivery and you seem to stand by and just watch and do absolutely NOTHING!! So so frustrating… You definitely know how to get on people’s nerves!! Just sell the company to someone more worthy, organised and capable!! Utterly, embarrassed of you and your company’s values and policies!! Never ordering from you again, not even visiting one of your stores for window shopping!! I strongly advise people to stay away from this chaotic situation!!!

Ordered a TV and they kept changing the… Ordered a TV and they kept changing the delivery date. Please note that while ordering their system was informing that the actual TV was in another branch a few km away so the transfer should have taken a day or two. Nope... the transfer or wherever they actually got the TV form took more than 3 weeks. The sad thing is that every time I contacted them they had no idea where the TV was... so they couldn't say for sure what was happening. Another thing they do for SEO and confuse people is that the leave on their site millions of products they used to have and now show as unavailable without deleting them.

I ordered a invertor freezer and got a… I ordered a invertor freezer and got a candy fridge. It was delivered 4 days ago and until then nothing has happened. They keep telling me “tomorrow someone will let me know” and nothing happens. They are scammers honestly. Do not use