They are totally unprofessional… They are totally unprofessional company. I bought a freezer with a recycling program they took my old working one they brought a wrong one and they NEVER called me back. After my several calls and one week later rhey brought the right device without telling me how they will solve the issue and how they will pay the loss of the damaged food and one week of leaving without a freezer. Do not trust them do not buy from them at allm

Public Customer Service is absolutely unacceptable ... Bought set of books for my KID for school (19 books). They didn't sent me one book and I have contacted via online claim procedure then via phone and still nothing. I filed my claim on August 30th and now on September 8th nobody is coming back to me with any answer. Their customer service is absolutely zero, unacceptable

Do not buy a gift card A friend bought a gift card for me, but due to a "technical problem" as they call it, I cannot buy anything. They deny any return to the gift card buyer or any other similar solution. The issue persists after 20 days. The customer service has left me calling for 10 days (and counting) without providing any actual help. I am just waiting for them to resolve their own issue and when they finally call me they ask me for feedback on their problem.

Total failure Worst e-commerce experience. Order placed 2 weeks ago (and paid) for a product which was tagged as available for next day delivery. Failed to deliver on promised date so the order was cancelled. Two weeks later and the product has not yet returned to them by their 3pl so they cannot proceed to the credit of the my order. Moreover their cc agents are completely rude.

STAY AWAY....!! STAY AWAY....!!! USELESS CUSTOMER SERVICE USELESS RETURNS DEPARTMENT AND THE MOST IMPORTANT OF ALL YOU CAN'T COMMUNICATE WITH NO ONE THAT IS IN CHARGE.. MANAGER ,SUPERVISOR OR ANYONE ELSE ONLY CUSTOMER SERVICE WHICH THEY TELL YOU THAT THEY HAVE FORWARD YOUR DEMANDS AND BE PATIENT.... ONE THING I CAN UNDERSTAND FROM THAT USELESS CEO. CALLS 22 MILLION OF INVESTMENTS AND THERE IS NO MANAGER TO SOLVE PEOPLES PROBLEMS WITH PRODUCTS LIKE LAUNDRY KITCHEN FRIDGE ETC WHICH THEY IMPORT FROM TURKEY.....!!!!! -22.000.000 stars from me