Beware Ordering Haier W910 Android phones from FancyCost for UK use I ordered two Haier W910 Android phones from FancyCost, when they arrived they were in perfect condition but were incompatible for Uk use due to basic software programed into the phone, when I contacted FancyCost for a return and refund I got one email asking me to try to fix it myself with basic instructions then No more communication from them after numerous requests. To service@fancycost.com 30 Dec 2013 Dear FancyCost, I received both Haier W910 phones on 27th Dec 2013 your order numbers 129663 and 1296903 but they are not of any use in the UK area as both phones are programed with a basic software that does not function with the western Google android system and has an eastern based basic program. I previously ordered a Haier W910 from a different supplier which works perfectly and is programed for the western Google system and basic program. Could I return both phones for a refund and if so could you give me the return address and details of how to do this ? Kind regards, John Vincent  fancycost@gmail.com To Me 31 Dec 2013 Dear customer Thanks for you kindly let us know and we are so sorry to hear that. However could you please have a try to figure it out like : 1) To update the pbones' system; 2) To get rid of any packages you don't need or want on the system. After that, re-boot. Anyhow, please let us know. Thank you very much. Kind regards Shayne To fancycost@gmail.com Jan 2 at 10:17 AM Dear Shayne FancyCost, I have tried everything I can to get these phones to work but with no success, I also contacted a local phone retail/repairer they advised me that they were unable to help. Could I return both phones, you would have to provide an address and contact details. Kind regards, John Vincent 

$250 drive was bad - THEY said buy another and return bad - never got refund for $250 this sums things up... 11 months after my order *********************************************** RE: RE: RE: RE: RE: RE: RE: RE: RE: RE: order #1292099 ??? Dear Rich That's ok, since the first one you needn't now, we will refund you all for the first drive. Sorry for this time making you frustrated and troubled , and we are sure that we will at your service perfectly for the later. Ken *********************************************** never happened - delay tactic? you decide now they don't even reply to my emails.... past CCard and PayPal discrepancy dates

Buyer beware!! Ordered Asus fonepad back in November.Arrived in well used condition, faulty and when it did operate both Browser and app store were locked in Chinese language. Was not helpful and would not refund. Bad Bad seller.

Bad Company My item never got shipped and after many emails asking for a refund i never saw it back, wouldn't normally worry but it was close to £100

butterfly light More than a month since I ordered my led butterfly light and have not received any things yet. This is a bad company please do not buy any thing from them. Bad China.