Battery does not take charge after… Battery does not take charge after about 15 loading cycles. Customer service is telling normal wear is not under warranty and now ignores me.

At Dasbatteries the customers are expected to service the company. Order D4290 Of course, everyone can make a mistake once in a while. Also DasBatteries. With as many shipments as they have every single day, it may happen that they are going to send you the wrong item. They are good at apologizing for the mistake they have made, but from there it is nothing less than the world's worst customer service. At all genuine online stores, you expect in that situation to receive a return label together with an express shipment of real goods you have ordered. Not at Das Batteries! Instead, they require both image and video documentation for you to be in possession of their faulty delivery, which they require you to test. They suspect you, even if they are the ones who made a mistake. If you pass this interrogation, you may be allowed to fill in an awkward address, and then you will have to pay to send their error shipment back to them. Here you must remember to get documentation of your shipment, otherwise you will never see your correct items. Only when they have received the wrong shipment that you paid for that they made, will they send you the goods you ordered and paid for. I do not know what is legal in Germany, but in Denmark it is not. I will not delete this review until you send me the item I have ordered, if it exists at all.

Absolute Garbage. -

Bought two Milwaukee M12 3.5amp… Bought two Milwaukee M12 3.5amp batteries. They worked fine for about 8 months of very light use but then failed, was seeing green and red flashing when plugged into the charger. No help from customer support, they said they had never seen that happen before and offered an 8% discount code (note there is currently a 5% code when you go on their website). Yes the genuine batteries are a more expensive initial outlay but at least they won’t fall after couple of charge cycles. NOT RECOMMEND, DO NOT BUY THIS TRASH.

Never buying them again Bought 2 batteries, worked great for 2 weeks, and only one works now!! Won’t be buying them again!