Customer service don't understand the word service Customer service couldn't help me because of their computers. Then they misunderstood my device. Then they hung up on me just before their call line closed so I couldn't talk to someone.

Changed repair appointment to prior day… Changed repair appointment to prior day without consultation which wasn’t convenient and then tried to book original repair date which online showed fully booked! Only option was to take a later date . Tried calling to speak to an agent and after going through several options got an automated voice saying “ thanks for calling and Goodbye” :-(

Don't take 25 days to fix fridge… Don't take 25 days to fix fridge freezer. How are people ment to go that long with out one. And when you came out 4 months ago, if your engineer had of bothered to find leak ,rather than just regassing ,we wouldn't be here again.

I had an engineer booked for an all day… I had an engineer booked for an all day appointment they would call me before they came. It got to 16:00 and still nothing so I contacted them only to be told that the date had changed from today 25/04 to the 30/04. There are two disabled people in the house one who has a colostomy bag which leaks quite often. So almost a month without a washing machine. Why was I not notified of the change

Avoid buying Indesit I bought a built in Indesit microwave oven 2 years ago & it no longer works. I contacted Indesit who were no help at all. It seems I'm expected to pay at least £60 to either be told it can't be repaired or more if it can be repaired. I expect more than 2 years from a microwave.