Consumer
GBHotpoint compact tumble dryer Need a hot point compact tumble dryer (as I have limited space) to replace one I’ve had for over 16 yrs . Purchased my replacement at start of Jan , received it in March - it was damaged - had to wait till start of April to get a replacement- also damaged- just received a 3rd machine , also damaged - told replacement might take another 35 days to receive - terrible product and have a terrible time trying to get through to and speak to people at hotpoint to resolve this.
Surinder Rehal
GBDomestic & Con. 3rd engineer turned up for the same job. Did not know what he was supposed to fit. Details provided on the job request weren’t transferred across to him. Booked through domestic and con who are fast enough to take your money and promise you engineers. CEO and directors of domestic and fun need to call their numbers and see what stupid loops are through. Always when I call high call numberswhich means not enough staff. Would not recommend domestic and con.
Eileen Mc
GBAvoid buying Indesit I bought a built in Indesit microwave oven 2 years ago & it no longer works. I contacted Indesit who were no help at all. It seems I'm expected to pay at least £60 to either be told it can't be repaired or more if it can be repaired. I expect more than 2 years from a microwave.
Ben
GBCustomer service don't understand the word service Customer service couldn't help me because of their computers. Then they misunderstood my device. Then they hung up on me just before their call line closed so I couldn't talk to someone.
Bobby Holms
GBDrying Timer Knob - Tumble Dryer Had to wait more than half an hour to speak to an advisor after the drying timer knob on our brand new tumble dryer fell off. I was then given an engineer appointment 5 days hence as the earliest available so no use of the machine in the interim.