SOAKING WET I ordered a waterproof Phone case. The case shipped quickly. It arrive undamaged on the outer mailing packaging. When I opened it, the inside box for the phone case had some visible wear and tear, and water damage. I though it was just because it's an older phone case. When I opened the packaging, the case inside was FILLED WITH WATER, the actual phone case, the waterprood phone case was retaining water. The paper and packaging inside the box where all soaking wet. This product had clearly been in a flood, and was submerged underwater, and they sold it anyways.

Great Customer Service I recently purchased a bluetooth and unfortunately the unit would not go into pairing mode. With no questions asked, the CSR replaced the product before even receiving the defected return. I am confident the new model will perform satisfactorily and am pleased with this vendor. I will recommend Cellxpo to my friends and colleagues.

Understand you are buying defective product in some way. Understand that buying from this company means you are buying a used/returned product that is defective in some way. Most importantly, DO NOT expect any sort of support or backing from them. I expected that I was buying a new product and that is not the case. It is best to order products from amazon where problemed items can be easily returned. They will respond to this negative review with a dismissive way stating the fault is mine.

Absolute trash Absolute trash. Ordered UR Beats earphones and instead I got something that resembles them. They came in drug dime plastic bags, the ear gummies looked like they were cut with scissors, the cables was not flexible, the quality of the sound was trash, and it didn't have a serial number.

Item received in a plastic baggie...Missing components. Ordered new Samsung wireless earbuds and they came in a plastic baggie. When I asked them about this they indicated this was the "bulk shipping" noted in the item description--they remove it from the packaging. However, components that are typically included with a new item were missing and there was no owner's manual. Reached out to them for a return RMA# because I was expecting an intact new item, in a box, and have not yet heard from them. I will update if and when I hear from them...