Charged again after RMA received On 9/14/10 - I sent back solar charge battery under valid RMA number. They received on 9/16/10. Today 9/27/10, having not received the replacement, I called to inquire. Customer service told me warehouse received USB cable, but no battery. There is 100.0% chance I delivered battery only. In fact the cable is here on my desk. Issue escallated to supervisor. He tells me the same story. Then I asked if I could be transferred to their receiving supervisor. Sometimes people make mistakes. I am thinking someone erred on noting the correct part number upon receipt. He says cannot transfer me over or get in contact. His only resolution was to send a new one back and charge me item + shipping. So summary, they claimed receipt of a negligable value USB cable, but no battery. Cable sitting on my desk, here. Easy to prove unshipped cable. Not so with battery not in my posession! Resolution for me to pay a second time? Now I am concerned about delivery back again. Supervisor claims it will be sent today.

I wish I'd read the reviews first! Ordered - and paid for - two items for Christmas gifts. They never arrived; when I asked (after Christmas) about delivery, customer service was very slow in responding, and after several emails, they finally told me the items had been delivered in December. I never received them. I've finally been told that because I didn't complain within two weeks, I'm out of luck. Since they did not notify me that the items had been shipped, how could I complain within two weeks? Money down the drain.

Delay in Delivery I ordered a mobile pouch 10 days back, not yet received till now. I called several times to the customer care. their telling the stupid reasons like 'Your product still in customs officers'. My question is: if they are not able to deliver the product in right time, then why they are taking orders?. they are wasting customers time and money. in the same case i ordered few products on ebay, it got delivered within 3 days. this is what customer needs. I am suggesting Fommy: Improve your customer satisfaction otherwise shutdown the business. atleast customer will be in safer side.

Should not be in business! I made an order in January and it is now almost April. I called them 4 times to see where my order is but they "still do not have it!" What kind of business does not even attempt to communicate with its customers, at least to say "hey sorry it will be more time...???" This place is a joke and all I ordered what a measly phone case!

DISGUSTING!! Ive been ordering from fommy for a year or so! The first experience was fine. The second time I was sent a cover that was different from the one shown. On complaining they said that they never promised the same print on the cover as long as the cover was the same and it fit. Since it was for 200 bucks i let the matter go. Recently I ordered another cover for my blackberry, and they sent me one for a different model. On complaining they asked me to first send pictures. Then I had to pay for shipping to send it back, which for a month they kept saying they haven't received. On showing them the shipping receipt they "suddenly" found it but till date NO return of either cash or cover has been made. I keep getting told "its under process" I dont care abt the 1000 plus bucks i have spent, i'll consider a donation to the poor but its the attitude that is so upsetting!