andy
GBFALSE ADVERTISING I bought a solar charger that listed my LG phone as one of the phones it was compatible with. It was complete bullshiit. The product did not work with my phone as advertised. Now i am going through their crappy proccess of returning the item. Worst online company I dealt with. Its run by shifty people
Katie
GBFalse advertisement & Horrible customer service Placed an order with Fommy on December 31st -- goods advertised as ready for shipment in early January. Received a prompt invoice but no goods or even an alert about potential delivery delays. Contacted customer service via site's chat application after 15minute and counting wait while trying to reach them by phone. First support rep promised I'd receive my goods via priority delivery on Feb. 8th. Items never arrived and again no courtesy message about any shipment issues. Next support rep merely offered "compensation" by way of suggesting the items might arrive in early March. Very frustrating experience. Finally just requested they cancel my order. Found same items elsewhere online -- not only with faster delivery but cheaper too!
Venkatesh
INDelay in Delivery I ordered a mobile pouch 10 days back, not yet received till now. I called several times to the customer care. their telling the stupid reasons like 'Your product still in customs officers'. My question is: if they are not able to deliver the product in right time, then why they are taking orders?. they are wasting customers time and money. in the same case i ordered few products on ebay, it got delivered within 3 days. this is what customer needs. I am suggesting Fommy: Improve your customer satisfaction otherwise shutdown the business. atleast customer will be in safer side.
Kainaz Doctor
INDISGUSTING!! Ive been ordering from fommy for a year or so! The first experience was fine. The second time I was sent a cover that was different from the one shown. On complaining they said that they never promised the same print on the cover as long as the cover was the same and it fit. Since it was for 200 bucks i let the matter go. Recently I ordered another cover for my blackberry, and they sent me one for a different model. On complaining they asked me to first send pictures. Then I had to pay for shipping to send it back, which for a month they kept saying they haven't received. On showing them the shipping receipt they "suddenly" found it but till date NO return of either cash or cover has been made. I keep getting told "its under process" I dont care abt the 1000 plus bucks i have spent, i'll consider a donation to the poor but its the attitude that is so upsetting!
Bill
GBCHARGED CARD -- DID NOT DELIVER Fommy took my order and charged my account six days later. After no receipt of merchandise, I called 24 days after the order and was told it would ship 3 days later. Fifteen days after that, with no receipt of product, I called and was told the item had been discontinued and the order canceled. My call and e-mail to Fommy concerning the issuance of a credit have yet to be answered.