D. Nielsen
GBTerrible Product & Service Purchased power supply as defined by their system that matched my computer. Wiring terminal was incorrect. Mounting holes were not complete and the ones that were there were stripped. Contacted them and they were very good about the problem in the begining. Once I returned the product, I have received nothing...No REFUND, NO REPLACEMENT! No e-mail, No return phone call after many messages that I have left. They will not return any phone calls or e-mails. I am out the cost of the product & the shipping cost for the return. BUYER BEWARE!!!! NOT A GOOD COMPANY To do business with! They also pay/refund for reviews at $3.00 for each posting on multiple websites, including this one. Can you trust a rating that they pay for?
S
GBBAD SERVICE! This company will take your money and ship you "something" but they do not stand behind their products. READ THEIR WARRANTY STATEMENT! I purchased a power supply from them. They shipped it in an unprotected box. The box had very minor damage yet the power supply inside was completely unprotected. HUGE dent in the side of the power supply. Been trying to call and email for a week and no one will take my calls or respons. Their phone number dumps immediately to voice mail. DO NOT BUY FROM THIS COMPANY!
Dan
GBRead all of the print! I needed a new power supply. THEIR website told me which one I should get. It was the wrong match for my computer. I had to return it minus a $20 Restocking fee + shipping (according to their regulations). So basically, for their error, I had to pay. Thank you for giving me another company I won't use.
Ryan Jolly
GBIf they send you a defective product, you have to pay return shipping Called/emailed when a power supply that arrived defective/DOA. Simple asked them to pay return shipping since defect is not my fault. They flatly refused and threatened me with a lawsuit if I wrote a bad review. I am in IT buisness and end up buying another power supply elsewhere for more money. I won't do buisness with them again and recommended you use a major credit card with themy instead of PayPal, so if you have an issue like mine, then your card company can complete a chargeback.
John B.
GBGood Experience I wanted to upgrade the power supply in my old Acer computer. I went to ATXPowerSupplies.com and I was not able to get a match using their power supply cross reference tool. I then contacted the company via e-mail and after sending them some pictures of my computer they suggested the power supply I needed. I ordered it and received it in 2 days. It was a perfect fit.