José Alzir Bruno Falcão
BRProblem solved Problem solved. The after-sales support team is top10
Clay W.
GBTranyaGo is trash product and service Ordered a watch. 4 weeks later it arrived. Surprised by the low quality and feel ( vibration feels like the watch is going to fall apart and the screen is blurry). Requested a refund and was asked to upload a video to YouTube showing the quality issue (I don't have YouTube account nor should I have to) was then told they ship from chine and I will bare the cost of shipping and they do not hold responsibility for lost packages. Currently disputing charges with the bank.
ITAMAR FONSECA
BRSatisfied with customer support I was very pleased with Tranya's support as my S2 smartwatch stopped working properly after 8 months of use. I took all the attention and care in solving the problem, which was sending a new smartwatch that I recently received.
Rin
GBTranya T10 I have the Tranya T10 earbuds and the audio quality is really nice, however I only bought them about a year ago and they started to malfunction. The customer service team promptly responded to my email and sent a replacement pair when attempts to reset the earbuds did nothing to help. Knocked off a star in my review for longevity of the product, but it was covered within warranty and overall I think they're very good earbuds for what I paid for them.
Hugo Palma
BRThe suportt team is excellent The suportt team is excellent, attentive. Problem solved Thank u