June K.
GBLive chat helpful tool Using the live chat I received helpful input from Eagle Optics representative concerning purchase I was considering. Had to wait a bit longer than anticipated ( due, I was told, to representatives assisting in-store customers) but the wait was worth it. Unfortunately I don't recall her name but she was very knowledgeable about products. When I called back and placed the order, I was told to expect it in 3-5 business days. Was pleasantly surprised to receive it the very next day. Sorry to hear Eagle Optics plans to go out of business.
Steve Hancock
GBVery satifsfied I have been purchasing Eagle Optics Binoculars now for at least ten years. During that time I have had the good fortune to always talk with a very helpful, knowledgeable sales person. They have directed me to the best glasses for the best price. I've never been let down. They have also repaired/cleaned my binoculars for no charge and quick turn around time! I am very sad to hear they are going out of business!
William Weiss
GBI have been buying binoculars and … I have been buying binoculars and scopes from eagle optics for years. Always great service and friendly, knowledgeable people to talk to about the performance of whatever it is you might want to buy. They had an amazing return policy. It is sad that this company is going out of business. They don't make 'em like this place any more.
Anne Lazarus
GBEagle Optics is a reliable and honest … Eagle Optics is a reliable and honest company. I have had excellent experiences with Eagle Optics. They also have expertise and direct me to the optics which are right for me. Also, they are supportive of environmental issues. When we were working to get the breach repaired in the West Pond in Jamaica Bay Wildlife Refuge, Eagle Optics put our petition for the repairs on its facebook page. I will miss Eagle Optics.
Mindy Stanton
GBEagle Optics customer service has … Eagle Optics customer service has always been amazing! Friendly customer service (you always get a real person on the phone not a machine), and shipping is lightening fast. I have also sent in products to be repaired. They have made that process easy to do, and when the product was returned the repairs were wonderfully executed.