Emailed a question which was quickly… Emailed a question which was quickly replied to and answered with multiple options for each type of keyboard. A company that runs the definition of customer service as a standard

Quick support Quick support. When they couldn't resolve the issue with a firmware update. They just replaced the product quickly.

Great quality and customer service I purchased my keyboard about 6 weeks ago. It finally came in.. I preordered a limited edition eisa k686 pro. I knew it was gonna take a little while to get here however did not expect 6 weeks.. I contacted customer service and Kiko got back to me and assured it was on the way.. the tracking had it from China which explained the delay.. once the keyboard came I knew it was worth the wait. The keyboard build quality is fantastic and solid from the ground up! Feels very premium in look and functionality.. I highly recommend redragon products for their quality and customer service l.

Was skeptical at first Was skeptical at first but the quality for the keyboard is very good and performances phenomenally . Had a small issue with my package tracker not working at first and customer service was very swift to fix the issue. Will be recommending to friends!

Great product, great customer service Great product and very great customer service. They reached me quickly and were able to immediately make a change on my order without me having to pay more for it, and I got my order very fast. I recommend this company.