Simple and Easy Requested a quote and received it . was within my budget. made phone contact. very professional. provided mailing and shipping information and made payment. Easy and smooth transaction. Any future purchases will be from Tough Outlet.

Five star customer service Ordered multiple items though TOUGH OUTLET. Brian and the T/O team are top notch. Very professional, responded quickly and very efficiently to our companies needs. Truly impressed in the day of customer no service. They have all my future business. FIVE STARS!

Great company and product. Great product, exactly as described, and arrived in a timely manner. I had a few questions before the purchase, and Brian patiently answered all of them. A breath of fresh air to have phones answered by friendly, competent people! Looking forward to doing business again.

When ? I placed my order on Tuesday 12/20 . An order # was generated and my card was charged. I paid for expedited shipping to get the product during the holidays.. It is now Friday afternoon on Christmas eve and the order is still noted as "awaiting fulfillment". I have made several unsuccessful attempts to contact the company via phone and chat. Basically, the company has given no indication on when the order will be fulfilled. Neither the phone message nor the online ordering information indicates holiday hours. I understand delays. However, this company must recognize the need to inform customers of such PRIOR to accepting payment and particularly when accepting payment for expedited service. In general, I'm am very disappointed primarily due to Tough Outlet's failure to timely inform and the elimination of my ability to make alternate arrangements.

Brian Moore was very responsive and… Brian Moore was very responsive and clarified where the battery is versus the hard drive on my CF-53,