5 Star support I lost a device with data plans and when I linked the replacement device they disappeared. I contacted support and within minutes Elaine had found the lost data plans and transferred them to my new device. Friendly, helpful, professional, knowledgeable and smart.

"Must Have" Travel Companion Since retiring, my wife and I are doing more traveling than ever...and GlocalMe goes with us wherever we go. Reliable service and it is much cheaper than paying for an extended cellphone plan. We have used it in North America, all over Europe and in the Islands. We have the Duo Turbo and the Sim card comes in handy where Glocal service isn't provided. It also serves as our cottage Wifi as service is not available in our area .

Diana, Thank you! Ive been a customer from GlocalMe where the network may not always work depending on the country. Ive encountered multiple issues with the data in this company and everytime i reach out, the support is not as helpful as i much i expect considering how expensive their devices are for a hotspot. Now, today ive had multiple issues and reach out to their customer service and came across Diana. Diana was the first agent that really went to find a solution for my issue. Felt inmense gratitute as she saved me a lot of frustration! Thank you Diana.

Farro was wonderful Farro's customer service was wonderful (the product itself, I'm not so certain). During my last work travel experience, I had an issue with my Duo Turbo where the physical SIM card stopped working, despite still having data. I wanted to test the hotspot before my next work trip and Farro set me up with 8GB of North America data for me to try my hotspots to ensure they were working. So far the hotspots work excellently with the data purchased from GlocalMe and have not worked all that well using a physical SIM card.... I'm hoping this next work trip goes more smoothly!

Great service and tech support We have been using GlocalMe during our travels for 2 years to date, through Canada, the US, the UK and New Zealand. We have rarely experienced any problems but on the couple of occasions we have had difficulty connecting the online service has been quick, efficient and effective. Thanks to Elaine and the tech support for quickly solving our issues.