The moblie wifi hot spot wont work and… The moblie wifi hot spot wont work and burned through the data plan every day we kept getting billing notices and we couldnt get and use out of the unit We used a Hippo last time and it worked GREAT all through Europe please dont buy this unit

Support as it should be. I was very pleased with my recent contact to the support team. I accidentally activated a new device with the wrong account but Diana helped me internally with the transfer of the included data balance to the correct account. Friendly, quickly & straight forward, as it should be.

"Must Have" Travel Companion Since retiring, my wife and I are doing more traveling than ever...and GlocalMe goes with us wherever we go. Reliable service and it is much cheaper than paying for an extended cellphone plan. We have used it in North America, all over Europe and in the Islands. We have the Duo Turbo and the Sim card comes in handy where Glocal service isn't provided. It also serves as our cottage Wifi as service is not available in our area .

Good customer service Convenient, pretty easy to use service. What is actually outstanding is the customer service. I’ve had to reach out twice with small issues and both times were solved quickly and easily. Once over email, and another time using the chat feature. Diana on chat was quick and pointed me in the right direction to get my question answered. Thanks Diana!

Worst internet company in the country Worst internet company in the country. I’ve had them all since I’ve lived all over the USA. The speeds were so slow it would buffer more than not. They refuse to have anyone come out to find out why they show speeds different from what my computer shows! When I lost money working from home using there services I cancelled with them. Than they charged me 370 dollars for leaving them onto my credit card they keep on file. They kept charging me randomly. I finally had to block them. They are not transparent and refuse to help. Worse experience with any internet company.