Happy Rise Broadband Customer Tim was my installer and he was very pleasant and very knowledgeable about the process and did a quick set up and answered my questions. Julie was the one that set up the appointment and scheduled my installation. She was awesome so helpful and accommodating. Talking to her on the phone was like talking to a friend.

Great customer service with little to… Great customer service with little to no wait time. Your service tech was very helpful and courteous.

New customer experience… Tonya in customer service was very kind and was able to meet my needs. Robert, the installer was very kind and did a good job explaining the connection process.

N/Av Matthew and Jacobi (sp?) were very nice, efficient and complete, and they added an extra connection box so we could run the cable between buildings. Also appreciate the text messages letting us know they were on their way. So far pleased with the new service.

Customer service was great and… Customer service was great and friendly. Install had to reschedule 3 times which cost me time off from work. They always apologized and tried to be as flexible as possible on the new date and time. Finally, a tech from Kansas came to Iowa to install my dish. Another occasion involved a 3+ hour tech call about modem issues. Couldn't ask for a nicer guy. He tried so hard to help me with my problem.