LOVELY EXPERIENCE The app process was clear and easy to fill out, speed of approval was lovely as well as how fast my new phone arrived .

Stop It I don't know how you all were able to cause my phone seervice to be disconnected and after doing so, I had NO way of speaking with a person to correct the issue. Maybe in the future, check with people to make sure whatever you all do on your end doesn't affect or interupt individuals service. Especially when they are elderly!!!

Sleazy sales tactics The sales rep misrepresented the whole situation. She lied or omitted many points to get her "compensation". Told me I could still use my current phone as the new one could be an extra phone. My current phones service was canceled. Sleazy sales tactics! I would never recommend Tru Connect.

My phone is still not working right the… My phone is still not working right the key pad not showing up now it having hard time to unlock my phone it voice activated I don't know how to get it off I can't go to my settings

You transferred my lifeline discount… You transferred my lifeline discount from my home phone landline to yourself without my knowledge or consent..just went through the same thing with Assurance Wireless…your representative told me they have lawsuits pending! You should have lawsuits against you as well! Deceptive business practices! LIARS!!!!!!