Krzysztof Gnacinski
DE16 days after ordering a mini pc still… 16 days after ordering a mini pc still no shippment and no information whatsoever. Customer service not replying to my emails. Unacceptable.
Geraint Roberts
GBChaotic key board and dire customer service. I purchased an AX15 from this company through Amazon. After setting the laptop up, including downloading an antivirus, I went to send my first email to find that the @ key was not where indicated. Also the "£, # " keys were also incorrectly placed. I've contacted Acemagic and Acemagicians 3 times with regards to the problem but my emails have been met with a blank response. It would seem their dire build quality is equalled only by their appalling customer service!
Isabella Krueger
GBImpressive AMR5 MINI PC – Boosts Productivity, Saves Space! This AMR5 MINI PC has revolutionized my workspace! Its lightning-fast performance and space-saving design have made multitasking a breeze. From handling heavy workloads to streaming high-definition content, it handles everything flawlessly. A must-have for anyone seeking efficiency without compromising on power.
John Shedeed
GBAce Magician Mini PC Failure I purchased a mini PC directly through the manufacturer. It was OK for a few months before it start showing the BSOD. Ran tests and discovered it was due to bad memory. Also discovered the memory isn't user replacable as it is soldered on. Contacted the company through their email. After a good while they finally replied and asked for pictures stating that they would take care of the problem. Sent them the pictures and waited. Sent them another email and waited. It's been at least 2 months since and still no reply. Save your money and purchase from a reputable manufacturer who won't leave you high and dry.
Elizabeth Thompson
GBProblem Fixed A problem developed with my AD08. Once Mila from Customer Services became aware of the issue she could not have been more helpful. The new system was dispatched super fast. ACEMAGIC do honor their warranty and their Customer Services are really efficient.