Great buying experience Great communication, really fast shipping. Even helped me find a coupon code when the one I had wasn’t working. I wasn’t familiar with the company, so was slightly apprehensive about buying a rather pricey item, but everything went smoothly and they greatly exceeded my expectations.

EXCELLENT SERVICE Where do I start? I purchased an item from Motion Media and needed to exchange it. Tim, from Motion Media has been a ROCKSTAR! From the time I emailed to the time I exchanged my item, Motion Media has surpassed my expectation!

Very professional and friendly Brad who answered their Live Chat was very professional and quick. I placed the order online soon after and next morning I drove 50 miles to their store to pick up the newest 3Dconnexion made product: Keyboard Pro. At the door Tim J. was waiting with the item I ordered, and we stayed in a friendly conversation for a little while. I purchased from them before (3Dconnexion SpaceMouse Enterprise Kit about 2 years ago) when I also had a very good experience. Their warehouse/store is in a beautiful brand-new building conveniently positioned close to LAX. On my way home, I received a text message from Brad asking me if I were able to get my Keyboard okay and he apologized for not being able to be there at the time I came in. Tim emailed me invoice with a note how they appreciate my business.

AMAZING CUSTOMER SERVICE! Through the website's Support Chat feature I waited no more than 20 seconds to have both of my issues immediately resolved. Which was perfect because I'm behind a deadline! Motion Media should buy their support agent a cup of coffee for being so awesome!

DaVinci Resolve Speed Editor/Resolve Studio Many have been talking about the long wait for the DaVinci Resolve Speed Editor/Resolve Studio Bundle. I ordered it from Motion Media on Feb 16th, had the activation code in ten minutes, and the Speed Editor arrived yesterday, the 19th. They say they still have them in stock. They even took care of our tax exemption in less than five minutes. Very efficient operation with an excellent website for ordering.