This was a long This was a long, tedious situation, and very frustrating. John, Amber and Tony have finally gotten my printer to speak to my computer. Thank you!!!!!

He did a wonderful job, -

Misrepresented, generally tried to rip me off. The phone representative told me Nerd Shop was an authorized HP repair site. HP later told me it is not. I called with what turned out to be a minor issue of my own ignorance/carelessness. But by the time the rep got to telling me how to fix it, I had let him into my computer and he "found" some issues and convinced me to sign up for $400 three-year service plan. Then his "technician" took control of my computer and did some things that I could easily have done myself. I've contacted my credit card company to stop payment and contacted nerdshop to cancel the payment.

Support Nerds Inc. Support Nerds Inc. The Technician was very helpful and applied knowledge as well shared with customer to understand the new applications applied. I want to give a big thank you and what a great job they did. Thanks Richard!!!!!!!!!!

Robert from Support Nerds was very… Robert from Support Nerds was very helpful in answering all of my questions. He was very kind, patient and very knowledgeable. He couldn't have been nicer . I really appreciated him for his great help.