Misrepresented, generally tried to rip me off. The phone representative told me Nerd Shop was an authorized HP repair site. HP later told me it is not. I called with what turned out to be a minor issue of my own ignorance/carelessness. But by the time the rep got to telling me how to fix it, I had let him into my computer and he "found" some issues and convinced me to sign up for $400 three-year service plan. Then his "technician" took control of my computer and did some things that I could easily have done myself. I've contacted my credit card company to stop payment and contacted nerdshop to cancel the payment.

Superb Tech items with great price! Superb Tech items with great price! I highly recommend this shop for all your computer needs. We bought lots of this on very affordable price and we are happy and love all the products. Very accommodating and knowledgeable staffs.

Anthony was patient Anthony was patient, knowledgeable, in assisting me with a difficult project. I would not have been able to do it without his help. Thank you very, very much, Anthony!!

Alex was an exemplary tech support… Alex was an exemplary tech support agent. He worked diligently and patiently to help me and showed he has sincere interest in helping me. I appreciate his professonalism!

Jeff and Anthony were very helpful in… Jeff and Anthony were very helpful in helping the Gillis Family. Extremely professional and knowing what they are doing. I give them 5 stars. And Nerd please give them a raise!!! Thank you sooo much!