Michael
GBEasy Process Upgraded 3 phones and Verizon offered us $80 total on just 2 of them. Tronics offered me $64 more per Iphone 7 and $134 on a chipped screen Iphone 7 plus. Add that I also sent in an Iphone 6 we had sitting around we ended up with $300 more than what we would have received with Verizon. Easy process for sure and I was very skeptical.
Samantha
GBSkeptical at first I was skeptical at first and I reached out to customer service to ask about the process and see if this company was legitimate. After a couple of days, I finally decided to sell them a phone that was no longer in use. They received the phone in about 3 days after I sent it and the initial inspection had my phone valued $2 less than what I was expecting. The first email I received in response to me asking for my phone back was tactless. The representative made their argument as to why I should take the lesser offer and included in it about my phone being “very low end”. My initial reaction was #%^*+ but after a manager reached out and called me directly to apologize for the back and forth and pay me the price quoted, I let it go.
Yaumora Denson
GBExcellent Service!!! Great Company very easy process to send device in!! Fast payment sent! Everything that was told to be done was exactly as they stated! On Time! 5 star rating their offer was the highest cash paying offer I received! Thank you again Tronicspay!! Highly recommend this company! Would definitely use again!
J J
GBThis was the best customer service… This was the best customer service experience I have had in at least 15 years! The service itself was smooth, clear & concise. The site is easy to use and understand and pretty straightforward. Aside from a minor hiccup that was my own human error, lack of knowledge and misinformation on my part this was a delight and deserves every star and then some. The whole process was also surprisingly quick, the process began on Thursday April 21st 2022 and was fully completed on Friday April 29th 2022. Brent with whom I was helped by was patient, friendly, cheerful & way more understanding I had with customer service this decade, and excellent human being. I would recommend this service hands down!
dingogringo
GBThis is my first Trust Pilot review as… This is my first Trust Pilot review as frankly, I don't see the point in leaving a review for service that is average. I only see the validity in feedback if it is amazing or terrible. Fortunately, Tronics Pay is the former. Their process is simple and clear. It actually couldn't be easier. Furthermore, they paid me the same day they receieved my phone. I'm literally blown away and wish I had more cell phones that I needed to dispose of. Anyway, I too was skeptical and thought this service was too good to be true, but they are the real deal.