Adeen was incredibly patient with… Adeen was incredibly patient with someone who is not very computer literate. He helped me with activating a second phone to use while traveling and provided me with international services for it through US Mobil's GSM5T European partner. Thank you Adeen!

US Mobile is the best! I've been with US Mobile for a couple of years now and I find them to be by far the best MVNO cellular operator in the United States. Their customer support is second to none. I just finished a support call with an agent named Muhammad Farman. This man's level of kindness, concern, and knowledge was off the charts excellent! US Mobile should feel lucky to have customer support agents like him. All of my previous interactions with US Mobile have been A+ but I would have to give this last one with Muhammad an A++. He made the normal tedious problem of switching to a new phone simple and he got it accomplished within minutes. Great job, highly recommended!

Kindness and understanding… Everyone I have spoken to was very patient, kind and understanding. Great company to do business with.

THANK YOU AHMED MUSTAFA US MOBILE GENIUS! After hours of frustrating encounters with US Mobile agents attempting to provide resolutions to what seemed to be intractable problems with getting my International roaming up and running in Europe, I encountered a brilliant angel, Ahmed Mustafa. It was not easy to get to speak with a "supervisor," but it was almost wait the previous endless hours of frustration. He made every effort to help me resolve my problems and to enable my International Roaming so that I am now able to make and receive phone calls, send and receive texts and have data while in France. I will add that several agents told me that my problem was due the the failure of agent to instal the international roaming feature in the U.S. before I departed and that the failure to do this is the cause of the problem. Nevertheless, were every US Mobile agent like Ahmed, there would be no problems! People would be scrambling to sign up for a USMobile plan. Thank you Ahmed. Were it not for you, I would be cancelling my USMobile plan as soon as I returned to the U.S.

Excellent Customer Service US mobile technician AQIB was very patient, courteous and efficient in helping my wife and I with our separate phones. AQIB walked us through step by step at the same time with the two different phone numbers. US mobile is the only cell service we will continue to use and tell everyone about.