Terrible Terrible It's not instant download. I had to complain the next day to get my link and code. Then your Setup in your file was for 32 bits and your first customer rep. didn'tknow the fix and thought it was online. The 2nd rep eventually had to take remote control of my system to realize the first setup shouldn't be used but by drilling down into the directories I will get the correct option. 3 things - Why not put the correct setup files in the home directory and I had to give access to my laptop to someone half way around the world that I had no idea who he was. What happen to the instant download Too many companies that sell software to go through this again.

order was prompt order was prompt. easy to install

UNPROFESSIONAL, DISHONEST ONLINE STORE, BUYER BEWARE ! I cancelled Office 2016 online purchase on 1/9/2019, product has not been downloaded, product key not activated. Customer Service said will check product activation and to expect 3-4 days for credit. Never received any update from them, I disputed the charge with AMEX a month later, MySoftwarePro later claimed product key has been activated as an excuse not to refund my purchase. Either they sold me bad Product Key in the first place or lied about the product key has been activated since I never even downloaded the online purchase. UNPROFESSIONAL, DISHONEST, online store. BUYER BEWARE.

Great Company! I have always had great success and ease purchasing, downloading, and installing products from this company. I recommend this company for software needs.

have to give credit where credit is due have to give credit where credit is due, the first office 2016 key attempt had failed. replied back to email with original product key along with the issues on trying to install the product. the next day i had received response back with new key and download link that was able to activate the software. nice to see company standing behind their customers as this philosophy is lost in most companies nowadays. thank you