Was a good product but took to long to… Was a good product but took to long to arrive and after multiple times of contacting the company I kept being told they would call me back and or send me tracking info. Finally after my 3rd time calling I spoke to a gentlemen by the name of Max Hunter, who followed up completely with me and as for him personally I would give him a raving 5 star review. If you had more people like Max this would be a great review but because of previous people I dealt with I have to go with a 3 star review but will purchase from this company again but will be requesting Max to help me with everything I order in the future. Thank you Max!!!

I should have followed my gut... I should have followed my gut and avoided this organization. I ordered some parts via their website and paid via Credit Card. I received no email receipt or acknowledgement of the order. I called them and sent email to ask about the order. I was told twice that the order was fine. Soon after I was told that the order was delayed as it was coming from a "different" warehouse. Today after more than a week I called and was informed that they were trying to get ahold of me, blah blah blah but the order was cancelled and refunded. I received zero notifications about any of this. The order was cancelled because they never had the parts, but they have charged me but insist that they haven't. I now am forced to open a case with my CC company for a refund. As far as I'm concerned this is not a legitimate company. They are faking orders and charging people dishonestly and illegally. Not for nothing, you can call them on the phone but you will understand little that they are saying.

They Didn't Disappoint The power supply I purchased online from Gracile IT has been a rock-solid performer. My system is running smoothly, and i have peace of mind knowing that my components are getting the stable power they need. It was my second experience buying from them and they didn't disappoint

Good cheap PSU They were able to ship me 3 units of a very old PSU for pretty much the best price I found on the internet. They responded to my email inquiry very quickly and answered all my questions and must have shipped the units no more than a few hours after I ordered because they arrived much quicker than I had expected. The units worked as expected, and now my servers are no longer complaining about missing the redundant PSU.

Emma was the best customer service rep… Emma was the best customer service rep ever! She worked really hard to help me find the perfect product and patiently answered all my questions. I am so grateful.