Was a good product but took to long to… Was a good product but took to long to arrive and after multiple times of contacting the company I kept being told they would call me back and or send me tracking info. Finally after my 3rd time calling I spoke to a gentlemen by the name of Max Hunter, who followed up completely with me and as for him personally I would give him a raving 5 star review. If you had more people like Max this would be a great review but because of previous people I dealt with I have to go with a 3 star review but will purchase from this company again but will be requesting Max to help me with everything I order in the future. Thank you Max!!!

HP Printhead We purchased a printhead for an older printer from them and that part of the process was great and the printhead came and was exactly what we needed. The incessant calling for a review to be posted is why this company does not have a 5 star rating from me. Multiple calls over a two business day period of time. I am busy while I am at work so Friday afternoon and Monday is not the time to be repeat calling me just for a review to be posted.

First Rate Company This was my first time buying from GracileIT and I was completely satisfied with the transaction. I called before the power supply was shipped with a quick question, and Max answered the phone right away--no wait, no automated answering. After receiving it (which took only a very few days), he called me to be sure I was happy with the product. And to top it off, the price was much less than I found from any other dealer. Thank you Max!

I was trying to upgrade my computer… I was trying to upgrade my computer recently to do some vedio editing and rendering. And I needed a new high performance motherboard for it. While browsing I came across Gracile IT and saw that they were offering products at cheaper rates than most of the other websites. At first, I though their products are not of high quality, but after I ordered my new motherboard it arrived I was thrilled.

GracileIT - They get customer service!!! Max, provided excellent customer service! We needed a Cisco 6800 line card ASAP to get address a down situation. They took my call and shipped at 5 pm on Friday for Saturday delivery! They understood the issue and responded!