Atlantech Online, Inc.

1010 Wayne Ave, 20910, Silver Spring, United States
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4.90
Based on 20 Reviews

5

90.00%

4

10.00%

3

0.00%

2

0.00%

1

0.00%
About Atlantech Online, Inc.

Atlantech Online, Inc. is a public utility in Maryland, Virginia and the District of Columbia that provides telephone, Internet and data center services to business and government organizations. Headquartered in Silver Spring, MD, Atlantech has a core fiber network that connects its data centers and over 250 major office buildings throughout the region. The company’s services include nationwide high speed Internet connectivity, SD-WAN, MPLS and other data networking solutions, telephone service (SIP Trunking, Hosted PBX, UCaaS, Direct Routing for Microsoft Teams, Operator Connect for Teams Calling, PRI, Analog, call center and mobile), and hosting in its wholly owned and operated data centers, specializing in server colocation. Atlantech’s multi-terabit per second fiber backbone has the scale to support a wide variety of telecommunications solutions as its customers’ networks evolve. Additional information about Atlantech can be found at www.atlantech.net, by contacting the company directly at 800-256-1612 or book a meeting at www.atlantech.net/meeting.

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Daniel Okoth
GB

Every time I submit a ticket for… Every time I submit a ticket for assistance, the support is always prompt to assist saving me lots of time that could be wasted driving down to the Data Center. The Sales Director, Tom Collins, is an exceptional help and never fails to assist where possible and checking on us! Customer service is a definite 10/10.

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Ed Marklin
GB

Tech support has always been great with… Tech support has always been great with Atlantech.

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customer
GB

Very Helpful Support Team The team is very helpful when I reach out with issues. I've used their chat function and have submitted tickets and both have had good turnaround time. I like the new customer portal as well. Great for checking voicemails and changing personal settings from anywhere.

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Russell
GB

Switching Downtime We were were most worried about the downtime as we switched to Atlentech Online. It turns out, I did not need to worry! I don't think we missed a single call.

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TJ Davis
GB

The tech that worked with me went above… The tech that worked with me went above and beyond his duties. Not only did he help me resolve the issue, but he also stayed on the phone while I tested out the fix, and even used his own personal phone to do a test call with me.

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