Great prices, perfect certs, but a lot of hard work to buy or renew - pages of forms to deal with so you need to set aside 30 mins at least, especially first time through! Great prices, perfect certs, but a lot of hard work to buy or renew - pages of forms to deal with so you need to set aside 30 mins at least, especially first time through! Can you guys consider a way for us to save settings in a login and be able to re-use them, at least for renewals?

Online service makes life easy Being able to place orders online and then get SSL certificates issued in matter of minutes is just fantastic! Not sure why Online Chat never worked for me. I start to wonder if it's ever worked at all.

I Thought I was having a bad experience This is an update to an earlier post, (which I deleted)... I was having issues with the private key for my site, and requested some help, the email drew no reaction or response, (I Thought). I was contacted and given the information I required to get my site up and running. I was having issues with the Private Key, from a CSR I had created on their site. I had not used the CSR generation tool on their site before, so I was not quite sure how to get the private key. I tried a few of their tools to create different certificate types, but just could not get the private key. Their tools need a bit more documentation, as soon as the lightbulb went on over my head, I got the certificate and private key without issue. Thanks, I will have another order in a week or 2.

I am delighted with the service and support that the staff of Trustico have provided me since I purchased my certificate despite me not being able to receive it due to problems with my server. The staff at Trustico have been very patient with me while I resolve the issues with my home server. I have not been able to receive the email to which I have to respond in order to receive my certificate and they have responded very promptly to my pleas to keep the certificate for me while my problems are being resolved. I would recommend Trustico very strongly to anyone wishing to purchase a trusted certificate to use with their serve.

Treats their resellers horribly too Treats their resellers horribly too. I placed some money on deposit with them as required by their reseller program. After months of not using it, I asked if I could be refunded the unused funds. I was told no very rudely, so I responded rudely suggesting a partial credit card dispute of the unused funds. I was met with threats of lawsuits and revocation of every certificate currently issued. The fact that they had web pages already prepared for these threats were somewhat concerning in hindsight.